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VISUALWARE NEWSLETTER, Vol. 5, Issue #4 April 26, 2005
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In this issue ...
1. QOS, WHY IT MATTERS -- The quality of an Internet connection has a
direct impact on the performance of many applications, see how and why
2. VISUALROUTE 2005, v9.3b -- Includes updated Whois lookups and reporting
for domains, improved performance of IP location lookups
3. DESKTOPPERSPECTIVE 2.1a -- New automated reverse tracing identifies
connectivity problems for remote customers, enables self-help testing
4. VISUALPULSE 5.1d -- Ensure your servers, web pages and applications
are always up and running smoothly, v5.1d updates HTML reporting
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1. QOS, WHY IT MATTERS -- The quality of an Internet connection directly
impacts the performance of today's bandwidth-intensive applications such
as VoIP and multi-media. While the overall throughput of different connections
may be similar, consistent delivery of throughput is critical for reliable
performance of most Web-based applications. See this informative article for
explanations of how QOS impacts application performance, and why it is
essential to measure and monitor the QOS of your Internet service.
http://www.myspeed.com/support/qos_matters.html
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2. VISUALROUTE 2005, v9.3b -- Whois lookups and reporting have been updated
to comply with recent changes in the Whois registries, contact information
is now reported for most domains, including company name, address, administrative
contact, and the complete domain record. V9.3b also includes improved performance
of IP lookups for faster results.
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3. DESKTOPPERSPECTIVE 2.1a -- DesktopPerspective provides complete visibility
into network connectivity and performance problems that cause degraded end user
experience, even those that exist behind the customer firewall. The v2.1a
release includes several significant enhancements, including a new continuous
testing option for automated collection of connectivity test results, reverse
trace analysis of connectivity from a remote location to any Internet address,
dynamic digital signing of remote agents, dynamic HTTP distribution for remote
customers, and much more. For details and examples of how DesktopPerspective
is used for help desk, global network connectivity analysis, and self-help
portal applications, please see:
http://www.desktopperspective.com/detail.html
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4. VISUALPULSE 5.1d -- Ensure your servers, web pages and applications
are always up and running smoothly. The latest v5.1d release, available
for both the Web Edition and Router Edition, includes updates to HTML
response reporting, and various fixes and improvements to alert and event
management processes.