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VISUALWARE NEWSLETTER, Vol. 5, Issue #1                January 25, 2005
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In this issue ...

1. ROUTEPLOTTER -- NEW! Continuously monitor critical network routes to
ensure quality and performance service levels are maintained

2. VISUALPULSE 5 -- Monitor the availability of your network devices,
applications and web pages, v5 provides improved interface and alerting

3. VISUALROUTE 2005 -- On demand network connectivity analysis, IP
locations and Whois lookups, with live updates for improved accuracy

4. EMAILTRACKERPRO 4 -- Trace email messages back to the sender, v4 adds
city locations, automated network provider reporting

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1. ROUTEPLOTTER -- ISPs change network routes frequently to accommodate
failures, congestion and network updates. Although route changes often
adversely affect performance, they usually go unnoticed as they are not
easily visible. RoutePlotter resolves this by continuously monitoring
critical IP devices and the routes that serve them.

RoutePlotter automatically identifies changes in IP routing and measures
the performance of complete routes and network segments. Automated alerts
instantly notify you when a device, route or application service fails to
maintain the desired service level. Route history enables analysis of
service issues relating to network changes after the fact.

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2. VISUALPULSE 5 -- Monitor the availability of your network devices,
applications and web pages, the new v5 releases provide a redesigned
interface for greater ease of use and improved navigation. In addition,
both the Web Edition and Router Edition include an updated alert management
process to support email alerts, traceroute capture, event logging and
SNMP traps -- providing greater flexibility and more targeted messaging
of threshold violations.

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3. VISUALROUTE 2005 -- Visualware's most popular IP tracing tool now
includes live IP location database updates, resulting in continuous
improved accuracy of geographic information. VisualRoute 2005 is now
available in four editions with advanced network diagnostics to suit your
needs.

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4. EMAILTRACKERPRO 4 - To help you better fight spammers eMailTrackerPro
now includes integrated worldwide Whois lookups, so you can instantly see
the domain registration and network provider information for the email
author. eMailTrackerPro 4 also has greatly improved geographical reporting
down to the city level, with live updates of IP location information.